Frequently asked questions ¶

Websockets - unable to establish a connection ¶

If you are behind a corporate proxy then there are certain infrastructure requirements that need to be fulfilled to get web sockets working. These requirements will most likely need to be checked out by your corporate network team:

• The network port you require is the standard https port 443 and the domain is https://ui.rosetta-technology.io.

1. you need to make sure you are not blocking incoming or outgoing Websocket communication to the following endpoint (also port 443):

   • wss://ui.rosetta-technology.io/<service-name>/ws-api/

   Substitute for the different services running web sockets. We current have three main service types:

   1. notification
   2. core-rw
   3. core-ro-* - where * is a wildcard for the different Projects that we run.

2. if you are using a TLS intercept you need to make sure you are not re-writing any response headers that are returned from that endpoint.